How does this work exactly?
GlobalOTP (programatically) buys the number you choose on your behalf. A message sent to that number is forwarded to our server where we check the phone number in our own database and simply forward the message via email to the right address.
How can you guarantee my messages are safe?
GlobalOTP doesn't see or store any part of your message or even any details of who it's from. There's no benefit to us in doing that and it would just take up space on our server. Even if we were to be hacked, there would be no messages for anyone to take from us.
How do you store my password in your database?
It's hashed, meaning there's no way we or anyone else can decrypt it.
Does this mean I can use a GlobalOTP number with WhatsApp, Telegram, Signal, etc.?
Why do you only offer numbers for a handful of countries?
Some countries require identification and address proof. If you'd like a number in a country not listed, please get in touch (firstname.lastname@example.org) and we should be able to make it happen.
Which organizations do NOT accept GlobalOTP numbers?
We've had customers tell us that a couple of U.S. banks — Bank of America and Wells Fargo — won't accept numbers from anyone except the standard U.S. operators, i.e., AT&T, T-Mobile, Verizon, etc. Sadly, there is nothing we can do about this except lobby the banks on your behalf.
Will you give me a refund if GlobalOTP doesn't work out for me?
Of course. Just let us know in the first week of getting your account. We'll do what we can to help and, if we can't help, we'll give you a full refund.
What if someone calls me on my GlobalOTP number?
Right now, nothing, but we'll soon be bringing in functionality whereby the call can be redirected to another phone number.
What if I want to respond to a message I receive?
Right now, you won't be able to but we'll soon be bringing in the ability to send messages from the number too.
What if I want to cancel?
Cancellation is extremely easy: Just sign in and hit Cancel next to the number you want to cancel. You won't be charged a penny more.
I have another question.
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